Terms and Conditions

Effective Date: 1st January 2025

These Terms and Conditions ("Terms") govern your access to and use of our ticketing platform ("Platform"), including any content, functionality, and services offered on or through the Platform. By accessing or using the Platform, you agree to be bound by these Terms.

1. Definitions

"Platform": Refers to our website and any associated mobile applications or services.
"User": Refers to any individual or business accessing or using the Platform.
"Service Provider": Refers to bus operators and any other transportation providers or event organizers/managers offering their services through the Platform.

2. Use of the Platform

Users must be 18 years or older to use the Platform or have the consent of a parent or guardian.
You agree to use the Platform solely for lawful purposes and in compliance with these Terms.
Service Providers are responsible for providing accurate schedule, pricing, and availability information.

3. Ticket Purchases

All ticket purchases made through the Platform are final and non-refundable unless otherwise stated by the Service Provider.
Prices and seat availability are subject to change without notice.
It is the User's responsibility to confirm the accuracy of all booking details before completing a purchase.

4. Liability

The Platform acts as an intermediary between Users and Service Providers. We are not liable for any issues related to transportation or events services, including delays, cancellations, or accidents.
Users agree to hold the Platform harmless for any direct or indirect damages resulting from the use of the Platform.

5. Prohibited Activities

Users may not:

Use the Platform for fraudulent or illegal activities.
Interfere with the Platform’s functionality or attempt unauthorized access to its systems.
Provide false or misleading information.

6. Changes to the Terms

We reserve the right to update these Terms at any time. Continued use of the Platform after changes are made constitutes acceptance of the revised Terms.

7. Governing Law

These Terms are governed by the laws of the Republic of Malawi.

By using our Platform, you agree to comply with our Terms and Conditions, Privacy Policy, and Disclaimer. If you do not agree with these terms, please refrain from using the Platform.